Shipping & Returns

RETURNS

WHAT SHOULD I DO IF I HAVE AN ISSUE WITH A PRODUCT?

If you encounter any problems with a product, please email us at info@boulangeriebeauty.com. Our team is ready to assist you in resolving the issue promptly.

CAN YOU ASSIST WITH ISSUES RELATED TO A PRODUCT PURCHASED FROM URBAN OUTFITTERS?

Please verify where you are purchasing our products. Our website is currently not accepting orders, and you may be redirected to our trusted vendor, Urban Outfitters. This will change in the future. We cannot offer customer service for products bought from other vendors. For any issues with products purchased at Urban Outfitters, please reach out to their customer service department for assistance.

HOW LONG DO REFUNDS TAKE?

All purchases made through our website are final sale. We do not offer refunds or returns, except where required by applicable law.

Refunds, returns, or exchanges will not be provided for:

• Change of mind
• Incorrect size, color, or selection
• Failure to read product descriptions
• Promotional or discounted items marked as Final Sale

SHIPPING

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

Most orders will be delivered within 5-7 business days after they are processed and shipped.

WHAT CAN I DO IF I RECEIVE A DAMAGED ITEM?

If you purchased your item from our website and the item arrives damaged, please contact our customer service team within 7 days of receiving your order. Our team will assist you with your order.