RETURNS

WHAT SHOULD I DO IF I HAVE AN ISSUE WITH A PRODUCT?

If you encounter any problems with a product, please email us at info@boulangeriebeauty.com. Our team is ready to assist you in resolving the issue promptly.

CAN YOU ASSIST WITH ISSUES RELATED TO A PRODUCT PURCHASED FROM URBAN OUTFITTERS?

Please verify where you are purchasing our products. Our website is currently not accepting orders, and you may be redirected to our trusted vendor, Urban Outfitters. This will change in the future. We cannot offer customer service for products bought from other vendors. For any issues with products purchased at Urban Outfitters, please reach out to their customer service department for assistance.

HOW LONG DO REFUNDS TAKE?

Refunds will be processed and credited to your payment method within 3-5 business days.

SHIPPING

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

Most orders will be delivered within 5-7 business days after they are processed and shipped.

WHAT CAN I DO IF I RECEIVE A DAMAGED ITEM?

If you purchased your item from our website and the item arrives damaged, please contact our customer service team within 7 days of receiving your order. Our team will assist you with your order.

30-DAY SATISFACTION GUARANTEE

We are confident you will love every item in your order. If not, just let us know at info@boulangeriebeauty.com, and we will make it right. All Boulangerie products come with a 30-day money-back guarantee.